QA/QC Introduction

Quality Assurance & Sustainable Development

H3C practices innovation in technology and adheres to strict quality management standards for its products. H3C guarantees continuous improvements in product quality and customer satisfaction through a globally recognized quality management system that always strives to:
1) Differentiate customer requirements;
2) Build quality products;
3) Provide consistent service to customers and partners;
4) Take full responsibility for product and service quality.

Caring about the Customer

Being a customer-centric company, H3C approaches problems from the customer's point of view and trace back to every process session for improvement, thus to enhance customer satisfaction and our corporate brand.
   
H3C has built an organization and mechanism to evaluate, review and improve customer demand fulfillment, as well as customer satisfaction. By means of survey, evaluation and analysis and upon the result, H3C can consistently improve the quality of product and service, and quality management expertise, to bring more value to our customers.

Complete Quality Assurance and Workflow system

H3C is committed to improving its quality assurance and workflow systems through management advances and business innovations. It has introduced best practices in the industry such as integrated product development (IPD), integrated supply chain (ISC), market management (MM), quality management (QM),finance management (FM), human resource management and operation support. The entire system guarantees the delivery of long term benefits to the customer.

Quality Management System Certification
H3C has passed several third-party certification programs since its establishment. It earned an ISO9001:2000 quality management system certificate covering all H3C product and business area. The QA systems were effectively maintained during the whole process of certification for H3C's business operations.

Test Equipment and Facilities